source:
  type: regulation
  id: reg-x-1024.33
  authority: 12 CFR §1024.33 — Mortgage servicing transfers
  description: 'Regulation X §1024.33 governs servicing-transfer notice delivery

    and payment-handling during transfer: transferor notice not less

    than 15 days before effective date; transferee notice not more than

    15 days after; six required content elements; 60-day period during

    which transferor-received payments cannot be treated as late.

    '
obligations:
- id: reg-x-1024.33-a
  canonical_id: reg-x-1024.33-a
  section: 12 CFR §1024.33(a)
  description: '(a): (a) Servicing disclosure statement. Within three days (excluding legal public holi
    days , Satur days , and Sun days ) after a person applies for a reverse mortgage transaction, the
    lender , mortgage broker who anticipates using table funding , or dealer in a first-lien dealer loan
    shall provide to t…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.33(b)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1024.33
    snapshot_id: bdcf1f2101826af4
    fetched_at: '2026-05-22T18:23:26Z'
    content_hash: sha256:ff9a4da195cf3a716291ff89284a606840f21b66f0d5fe8ca360dc29eb68d1db
    paragraph_quote: (a) Servicing disclosure statement. Within three days (excluding legal public holi
      days , Satur days , and Sun days ) after a person applies for a reverse mortgage transaction, the
      lender , mortgage broker who anticipates using table funding , or dealer in a first-lien dealer
      loan shall provide to the person a servicing disclosure statement that states whether the servicing
      of the mortgage loan may be assigned, sold, or transferred to any other person at any time. Appendix
      MS-1 of this part contains a model form for the disclosures required under this paragraph (a). If
      a person who applies for a reverse mortgage transaction is denied credit within the three-day period,
      a servicing disclosure statement is not required to be delivered.
    drafter_attestation: Verbatim subsection of 12 CFR §1024.33 from Cornell LII snapshot bdcf1f2101826af4;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.33-b
  canonical_id: reg-x-1024.33-b
  section: 12 CFR §1024.33(b)
  description: '(b): (b) Notices of transfer of loan servicing —(1) Requirement for notice. Except as
    provided in paragraph (b)(2) of this section, each transferor servicer and transferee servicer of
    any mortgage loan shall provide to the borrower a notice of transfer for any assignment, sale, or
    transfer of the servici…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.33(b)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1024.33
    snapshot_id: bdcf1f2101826af4
    fetched_at: '2026-05-22T18:23:26Z'
    content_hash: sha256:ff9a4da195cf3a716291ff89284a606840f21b66f0d5fe8ca360dc29eb68d1db
    paragraph_quote: (b) Notices of transfer of loan servicing —(1) Requirement for notice. Except as
      provided in paragraph (b)(2) of this section, each transferor servicer and transferee servicer of
      any mortgage loan shall provide to the borrower a notice of transfer for any assignment, sale, or
      transfer of the servicing of the mortgage loan . The notice must contain the information described
      in paragraph (b)(4) of this section. Appendix MS-2 of this part contains a model form for the disclosures
      required under this paragraph (b). (2) Certain transfers excluded.
    drafter_attestation: Verbatim subsection of 12 CFR §1024.33 from Cornell LII snapshot bdcf1f2101826af4;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.33-i
  canonical_id: reg-x-1024.33-i
  section: 12 CFR §1024.33(i)
  description: '(i): (i) The following transfers are not assignments, sales, or transfers of mortgage
    loan servicing for purposes of this section if there is no change in the payee, address to which payment
    must be delivered, account number, or amount of payment due: (A) A transfer between affiliates; (B)
    A transfer tha…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.33(b)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1024.33
    snapshot_id: bdcf1f2101826af4
    fetched_at: '2026-05-22T18:23:26Z'
    content_hash: sha256:ff9a4da195cf3a716291ff89284a606840f21b66f0d5fe8ca360dc29eb68d1db
    paragraph_quote: '(i) The following transfers are not assignments, sales, or transfers of mortgage
      loan servicing for purposes of this section if there is no change in the payee, address to which
      payment must be delivered, account number, or amount of payment due: (A) A transfer between affiliates;
      (B) A transfer that results from mergers or acquisitions of servicers or sub servicers ; (C) A transfer
      that occurs between master servicers without changing the subservicer ; (ii) The Federal Housing
      Administration (FHA) is not required to provide to the borrower a notice of transfer where a mortgage
      insured under the National Housing Act is assigned to the FHA. (3) Time of notice —(i) In general.
      Except as provided in paragraphs (b)(3)(ii) and (iii) of this section, the transferor servicer shall
      provide the notice of transfer to the borrower not less than 15 days before the effective date of
      the transfer of the servicing of the mortgage loan . The transferee servicer shall provide the notice
      of transfer to the borrower not more than 15 days after the effective date of the transfer. The
      transferor and transferee servicers may provide a single notice, in which case the notice shall
      be provided not less than 15 days before the effective date of the transfer of the servicing of
      the mortgage loan . (ii) Extended time. The notice of transfer shall be provided to the borrower
      by the transferor servicer or the transferee servicer not more than 30 days after the effective
      date of the transfer of the servicing of the mortgage loan in any case in which the transfer of
      servicing is preceded by: (A) Termination of the contract for servicing the loan for cause; (B)
      Commencement of proceedings for bankruptcy of the servicer ; (C) Commencement of proceedings by
      the FDIC for conservatorship or receivership of the servicer or an entity that owns or controls
      the servicer ; or (D) Commencement of proceedings by the NCUA for appointment of a conservator or
      liquidating agent of the servicer or an entity that owns or controls the servicer . (iii) Notice
      provided at settlement. Notices of transfer provided at settlement by the transferor servicer and
      transferee servicer , whether as separate notices or as a combined notice, satisfy the timing requirements
      of paragraph (b)(3) of this section. (4) Contents of notice. The notices of transfer shall include
      the following information:'
    drafter_attestation: Verbatim subsection of 12 CFR §1024.33 from Cornell LII snapshot bdcf1f2101826af4;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.33-i
  canonical_id: reg-x-1024.33-i
  section: 12 CFR §1024.33(i)
  description: '(i): (i) The effective date of the transfer of servicing ; (ii) The name, address, and
    a collect call or toll-free telephone number for an employee or department of the transferee servicer
    that can be contacted by the borrower to obtain answers to servicing transfer inquiries; (iii) The
    name, address, an…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.33(b)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1024.33
    snapshot_id: bdcf1f2101826af4
    fetched_at: '2026-05-22T18:23:26Z'
    content_hash: sha256:ff9a4da195cf3a716291ff89284a606840f21b66f0d5fe8ca360dc29eb68d1db
    paragraph_quote: (i) The effective date of the transfer of servicing ; (ii) The name, address, and
      a collect call or toll-free telephone number for an employee or department of the transferee servicer
      that can be contacted by the borrower to obtain answers to servicing transfer inquiries; (iii) The
      name, address, and a collect call or toll-free telephone number for an employee or department of
      the transferor servicer that can be contacted by the borrower to obtain answers to servicing transfer
      inquiries; (iv) The date on which the transferor servicer will cease to accept payments relating
      to the loan and the date on which the transferee servicer will begin to accept such payments. These
      dates shall either be the same or consecutive days;
    drafter_attestation: Verbatim subsection of 12 CFR §1024.33 from Cornell LII snapshot bdcf1f2101826af4;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.33-v
  canonical_id: reg-x-1024.33-v
  section: 12 CFR §1024.33(v)
  description: '(v): (v) Whether the transfer will affect the terms or the continued availability of mortgage
    life or disability insurance, or any other type of optional insurance, and any action the borrower
    must take to maintain such coverage; and (vi) A statement that the transfer of servicing does not
    affect any ter…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.33(b)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1024.33
    snapshot_id: bdcf1f2101826af4
    fetched_at: '2026-05-22T18:23:26Z'
    content_hash: sha256:ff9a4da195cf3a716291ff89284a606840f21b66f0d5fe8ca360dc29eb68d1db
    paragraph_quote: (v) Whether the transfer will affect the terms or the continued availability of mortgage
      life or disability insurance, or any other type of optional insurance, and any action the borrower
      must take to maintain such coverage; and (vi) A statement that the transfer of servicing does not
      affect any term or condition of the mortgage loan other than terms directly related to the servicing
      of the loan.
    drafter_attestation: Verbatim subsection of 12 CFR §1024.33 from Cornell LII snapshot bdcf1f2101826af4;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.33-c
  canonical_id: reg-x-1024.33-c
  section: 12 CFR §1024.33(c)
  description: '(c): (c) Borrower payments during transfer of servicing —(1) Payments not considered late.
    During the 60-day period beginning on the effective date of transfer of the servicing of any mortgage
    loan , if the transferor servicer (rather than the transferee servicer that should properly receive
    payment on t…'
  type: dont
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.33(b)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1024.33
    snapshot_id: bdcf1f2101826af4
    fetched_at: '2026-05-22T18:23:26Z'
    content_hash: sha256:ff9a4da195cf3a716291ff89284a606840f21b66f0d5fe8ca360dc29eb68d1db
    paragraph_quote: '(c) Borrower payments during transfer of servicing —(1) Payments not considered
      late. During the 60-day period beginning on the effective date of transfer of the servicing of any
      mortgage loan , if the transferor servicer (rather than the transferee servicer that should properly
      receive payment on the loan) receives payment on or before the applicable due date (including any
      grace period allowed under the mortgage loan instruments), a payment may not be treated as late
      for any purpose. (2) Treatment of payments. Beginning on the effective date of transfer of the servicing
      of any mortgage loan , with respect to payments received incorrectly by the transferor servicer
      (rather than the transferee servicer that should properly receive the payment on the loan), the
      transferor servicer shall promptly either:'
    drafter_attestation: Verbatim subsection of 12 CFR §1024.33 from Cornell LII snapshot bdcf1f2101826af4;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.33-i
  canonical_id: reg-x-1024.33-i
  section: 12 CFR §1024.33(i)
  description: '(i): (i) Transfer the payment to the transferee servicer for application to a borrower''s
    mortgage loan account, or (ii) Return the payment to the person that made the payment and notify such
    person of the proper recipient of the payment.'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.33(b)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1024.33
    snapshot_id: bdcf1f2101826af4
    fetched_at: '2026-05-22T18:23:26Z'
    content_hash: sha256:ff9a4da195cf3a716291ff89284a606840f21b66f0d5fe8ca360dc29eb68d1db
    paragraph_quote: (i) Transfer the payment to the transferee servicer for application to a borrower's
      mortgage loan account, or (ii) Return the payment to the person that made the payment and notify
      such person of the proper recipient of the payment.
    drafter_attestation: Verbatim subsection of 12 CFR §1024.33 from Cornell LII snapshot bdcf1f2101826af4;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.33-d
  canonical_id: reg-x-1024.33-d
  section: 12 CFR §1024.33(d)
  description: '(d): (d) Preemption of State laws. A lender who makes a mortgage loan or a servicer shall
    be considered to have complied with the provisions of any State law or regulation requiring notice
    to a borrower at the time of application for a loan or transfer of servicing of a loan if the lender
    or servicer com…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.33(b)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1024.33
    snapshot_id: bdcf1f2101826af4
    fetched_at: '2026-05-22T18:23:26Z'
    content_hash: sha256:ff9a4da195cf3a716291ff89284a606840f21b66f0d5fe8ca360dc29eb68d1db
    paragraph_quote: (d) Preemption of State laws. A lender who makes a mortgage loan or a servicer shall
      be considered to have complied with the provisions of any State law or regulation requiring notice
      to a borrower at the time of application for a loan or transfer of servicing of a loan if the lender
      or servicer complies with the requirements of this section. Any State law requiring notice to the
      borrower at the time of application or at the time of transfer of servicing of the loan is preempted,
      and there shall be no additional borrower disclosure requirements. Provisions of State law, such
      as those requiring additional notices to insurance companies or taxing authorities, are not preempted
      by section 6 of RESPA or this section, and this additional information may be added to a notice
      provided under this section, if permitted under State law. [ 78 FR 10876 , Feb. 14, 2013, as amended
      at 78 FR 80104 , Dec. 31, 2013] National Housing Act CFR Toolbox Law about... Articles from Wex
      Table of Popular Names Parallel Table of Authorities Accessibility About LII Contact us Advertise
      here Help Terms of use Privacy
    drafter_attestation: Verbatim subsection of 12 CFR §1024.33 from Cornell LII snapshot bdcf1f2101826af4;
      body isolated between nav and notes; substring-verified.
  judgment: false
