source:
  type: regulation
  id: reg-x-1024.32
  authority: 12 CFR §1024.32 — General disclosure requirements (Subpart C — Mortgage Servicing)
  description: 'Regulation X §1024.32 sets the cross-cutting form-and-format rules

    for every disclosure required under Subpart C: (i) all disclosures

    must be clear and conspicuous, in writing, and in a form that the

    recipient may keep — electronic delivery is permitted subject to

    E-SIGN consumer consent under §1024.3; (ii) commonly accepted or

    readily understandable abbreviations are permitted; (iii) foreign-

    language disclosures are permitted provided the English version is

    available on request; (iv) unless expressly prohibited, [LENDER]

    (as servicer) may include additional information in a Subpart C

    disclosure or combine a Subpart C disclosure with any disclosure

    required by other applicable law (e.g., TILA, Truth in Savings,

    or an agreement with a Federal or State regulator); and (v) confirmed-

    successor-in-interest optional notice-with-acknowledgment-form rules

    under §1024.32(c) that, if used, suspend most Subpart C disclosure

    duties to the SII until acknowledgment is returned or assumption

    occurs. Operative duties run to [LENDER] in its servicing capacity

    on every Subpart C disclosure produced.

    '
obligations:
- id: reg-x-1024.32-a
  canonical_id: reg-x-1024.32-a
  section: 12 CFR §1024.32 — General disclosure req
  description: '(a): (a) Disclosure requirements —(1) Form of disclosures. Except as otherwise provided
    in this subpart, disclosures required under this subpart must be clear and conspicuous, in writing,
    and in a form that a recipient may keep. The disclosures required by this subpart may be provided
    in electronic form,…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.32(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.ecfr.gov/current/title-12/chapter-X/part-1024/subpart-C/section-1024.32
    snapshot_id: ce72bb82be685171
    fetched_at: '2026-05-24T19:33:59Z'
    content_hash: sha256:56996ff3e6131f256aea9ea7661549a57bf398eee3bdc27027a4a31b0f9db5e6
    paragraph_quote: (a) Disclosure requirements —(1) Form of disclosures. Except as otherwise provided
      in this subpart, disclosures required under this subpart must be clear and conspicuous, in writing,
      and in a form that a recipient may keep. The disclosures required by this subpart may be provided
      in electronic form, subject to compliance with the consumer consent and other applicable provisions
      of the E-Sign Act, as set forth in § 1024.3 . A servicer may use commonly accepted or readily understandable
      abbreviations in complying with the disclosure requirements of this subpart. (2) Foreign language
      disclosures. Disclosures required under this subpart may be made in a language other than English,
      provided that the disclosures are made available in English upon a recipient's request.
    drafter_attestation: Verbatim subsection of 12 CFR § from Cornell LII snapshot ce72bb82be685171; body
      isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.32-b
  canonical_id: reg-x-1024.32-b
  section: 12 CFR §1024.32 — General disclosure req
  description: '(b): (b) Additional information; disclosures required by other laws. Unless expressly
    prohibited in this subpart, by other applicable law, such as the Truth in Lending Act ( 15 U.S.C.
    1601 et seq. ) or the Truth in Savings Act ( 12 U.S.C. 4301 et seq. ), or by the terms of an agreement
    with a Federal or …'
  type: dont
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.32(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.ecfr.gov/current/title-12/chapter-X/part-1024/subpart-C/section-1024.32
    snapshot_id: ce72bb82be685171
    fetched_at: '2026-05-24T19:33:59Z'
    content_hash: sha256:56996ff3e6131f256aea9ea7661549a57bf398eee3bdc27027a4a31b0f9db5e6
    paragraph_quote: (b) Additional information; disclosures required by other laws. Unless expressly
      prohibited in this subpart, by other applicable law, such as the Truth in Lending Act ( 15 U.S.C.
      1601 et seq. ) or the Truth in Savings Act ( 12 U.S.C. 4301 et seq. ), or by the terms of an agreement
      with a Federal or State regulatory agency , a servicer may include additional information in a disclosure
      required under this subpart or combine any disclosure required under this subpart with any disclosure
      required by such other law.
    drafter_attestation: Verbatim subsection of 12 CFR § from Cornell LII snapshot ce72bb82be685171; body
      isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.32-c
  canonical_id: reg-x-1024.32-c
  section: 12 CFR §1024.32 — General disclosure req
  description: '(c): (c) Successors in interest —(1) Optional notice with acknowledgment form. Upon confirmation,
    a servicer may provide a confirmed successor in interest who is not liable on the mortgage loan obligation
    with a written notice together with a separate acknowledgment form that meets the requirements of
    pa…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.32(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.ecfr.gov/current/title-12/chapter-X/part-1024/subpart-C/section-1024.32
    snapshot_id: ce72bb82be685171
    fetched_at: '2026-05-24T19:33:59Z'
    content_hash: sha256:56996ff3e6131f256aea9ea7661549a57bf398eee3bdc27027a4a31b0f9db5e6
    paragraph_quote: '(c) Successors in interest —(1) Optional notice with acknowledgment form. Upon confirmation,
      a servicer may provide a confirmed successor in interest who is not liable on the mortgage loan
      obligation with a written notice together with a separate acknowledgment form that meets the requirements
      of paragraph (c)(1)(iv) of this section and that does not require acknowledgment of any items other
      than those identified in paragraph (c)(1)(iv) of this section. The written notice must clearly and
      conspicuously explain that:'
    drafter_attestation: Verbatim subsection of 12 CFR § from Cornell LII snapshot ce72bb82be685171; body
      isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.32-i
  canonical_id: reg-x-1024.32-i
  section: 12 CFR §1024.32 — General disclosure req
  description: '(i): (i) The servicer has confirmed the successor in interest ''s identity and ownership
    interest in the property; (ii) Unless the successor in interest assumes the mortgage loan obligation
    under State law, the successor in interest is not liable for the mortgage debt and cannot be required
    to use the suc…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.32(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.ecfr.gov/current/title-12/chapter-X/part-1024/subpart-C/section-1024.32
    snapshot_id: ce72bb82be685171
    fetched_at: '2026-05-24T19:33:59Z'
    content_hash: sha256:56996ff3e6131f256aea9ea7661549a57bf398eee3bdc27027a4a31b0f9db5e6
    paragraph_quote: '(i) The servicer has confirmed the successor in interest ''s identity and ownership
      interest in the property; (ii) Unless the successor in interest assumes the mortgage loan obligation
      under State law, the successor in interest is not liable for the mortgage debt and cannot be required
      to use the successor in interest ''s assets to pay the mortgage debt, except that the lender has
      a security interest in the property and a right to foreclose on the property, when permitted by
      law and authorized under the mortgage loan contract; (iii) The successor in interest may be entitled
      to receive certain notices and communications about the mortgage loan if the servicer is not providing
      them to another confirmed successor in interest or borrower on the account; (iv) In order to receive
      such notices and communications, the successor in interest must execute and provide to the servicer
      an acknowledgment form that: (A) Requests receipt of such notices and communications if the servicer
      is not providing them to another confirmed successor in interest or borrower on the account; and
      (B) Indicates that the successor in interest understands that such notices do not make the successor
      in interest liable for the mortgage debt and that the successor in interest is only liable for the
      mortgage debt if the successor in interest assumes the mortgage loan obligation under State law;
      and (C) Informs the successor in interest that there is no time limit to return the acknowledgment
      but that the servicer will not begin sending such notices and communications to the confirmed successor
      in interest until the acknowledgment is returned; and'
    drafter_attestation: Verbatim subsection of 12 CFR § from Cornell LII snapshot ce72bb82be685171; body
      isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-x-1024.32-v
  canonical_id: reg-x-1024.32-v
  section: 12 CFR §1024.32 — General disclosure req
  description: '(v): (v) Whether or not the successor in interest executes the acknowledgment described
    in paragraph (c)(1)(iv) of this section, the successor in interest is entitled to submit notices of
    error under § 1024.35, requests for information under § 1024.36, and requests for a payoff statement
    under § 1026.36 …'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1024.32(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.ecfr.gov/current/title-12/chapter-X/part-1024/subpart-C/section-1024.32
    snapshot_id: ce72bb82be685171
    fetched_at: '2026-05-24T19:33:59Z'
    content_hash: sha256:56996ff3e6131f256aea9ea7661549a57bf398eee3bdc27027a4a31b0f9db5e6
    paragraph_quote: (v) Whether or not the successor in interest executes the acknowledgment described
      in paragraph (c)(1)(iv) of this section, the successor in interest is entitled to submit notices
      of error under § 1024.35, requests for information under § 1024.36, and requests for a payoff statement
      under § 1026.36 with respect to the mortgage loan account, with a brief explanation of those rights
      and how to exercise them, including appropriate address information. (2) Effect of failure to execute
      acknowledgment. If, upon confirmation, a servicer provides a confirmed successor in interest who
      is not liable on the mortgage loan obligation with a written notice and acknowledgment form in accordance
      with paragraph (c)(1) of this section, the servicer is not required to provide to the confirmed
      successor in interest any written disclosure required by § 1024.17, § 1024.33, § 1024.34, § 1024.37,
      or § 1024.39 or to comply with the live contact requirements in § 1024.39(a) with respect to the
      confirmed successor in interest until the confirmed successor in interest either assumes the mortgage
      loan obligation under State law or executes an acknowledgment that complies with paragraph (c)(1)(iv)
      of this section and provides it to the servicer . (3) Additional copies of acknowledgment form.
      If a servicer provides a confirmed successor in interest with a written notice and acknowledgment
      form in accordance with paragraph (c)(1) of this section, the servicer must make additional copies
      of the written notice and acknowledgment form available to the confirmed successor in interest upon
      written or oral request. (4) Multiple notices unnecessary. Except as required by § 1024.36 , a servicer
      is not required to provide to a confirmed successor in interest any written disclosure required
      by § 1024.17 , § 1024.33 , § 1024.34 , § 1024.37 , or § 1024.39(b) if the servicer is providing
      the same specific disclosure to another borrower on the account. A servicer is also not required
      to comply with the live contact requirements set forth in § 1024.39(a) with respect to a confirmed
      successor in interest if the servicer is complying with those requirements with respect to another
      borrower on the account. [ 78 FR 10876 , Feb. 14, 2013, as amended at 81 FR 72371 , Oct. 19, 2016]
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      of use Privacy
    drafter_attestation: Verbatim subsection of 12 CFR § from Cornell LII snapshot ce72bb82be685171; body
      isolated between nav and notes; substring-verified.
  judgment: false
