source:
  type: guide
  id: fnma-svc-f-2-10
  authority: Fannie Mae Servicing Guide F-2-10 — Fannie Mae's Workout Hierarchy
  description: Fannie Mae Servicing Guide F-2-10 — Fannie Mae's Workout Hierarchy.
  coverage_tier: operative
obligations:
- id: fnma-svc-f-2-10-full
  canonical_id: fnma-svc-f-2-10-full
  section: Fannie Mae Servicing Guide F-2-10 — Fannie Mae's Workout Hierarchy
  type: do
  tags:
  - regulator-direct
  - fnma
  - servicing-guide
  - corpus-expansion
  - tier-operative
  primary_source:
    tier: 1
    authority: Fannie Mae Servicing Guide F-2-10 — Fannie Mae's Workout Hierarchy
    source_class: fnma-guide
    source_url: https://singlefamily.fanniemae.com/media/document/pdf/servicing-guide
    snapshot_id: cf63a82bbb4adfba
    fetched_at: '2026-05-22T23:53:19Z'
    content_hash: sha256:89df66c43baad07f8a8dd9d224492fff7d15e8839edba02ad0e74c7e50fe5da3
    paragraph_quote: 'F-2-10, Fannie Mae’s Workout Hierarchy (08/13/2025) Introduction
      This exhibit contains Fannie Mae’s Workout Hierarchy. Fannie Mae’s Workout Hierarchy
      Fannie Mae’s Workout Hierarchy The servicer must consider a reinstatement when
      the mortgage loan is delinquent and the servicer has determined that the borrower
      has the ability to bring the mortgage loan current. Note: The servicer must
      not apply buydown funds to reduce any delinquent amounts in connection with
      a reinstatement, unless required by the terms of the buydown agreement. If the
      mortgage loan remains subject to a temporary interest rate buydown plan as of
      the reinstatement date, the servicer must require the borrower to resume making
      payments as speciﬁed in the buydown agreement until the buydown term ends, subject
      to the terms of the buydown agreement. Once the buydown term ends, the servicer
      must require the borrower to begin making their full contractual monthly payment
      per the mortgage note and must return any funds it has held in association with
      a temporary interest rate buydown plan to Fannie Mae in accordance with C-3-01,
      Responsibilities Related to Remitting P&I Funds to Fannie Mae, subject to the
      terms of the buydown agreement. Published May 13, 2026 718 The servicer must
      see Chapter D2-3, Fannie Mae’s Home Retention and Liquidation Workout Options
      for the applicable workout option requirements. The following table provides
      guidance and the order of evaluation for available workout options for a conventional
      ﬁrst lien mortgage loan. A complete BRP may not be required in accordance with
      the workout options described in Chapter D2-3, Fannie Mae''s Home Retention
      and Liquidation Workout Options. Note: See Workout Hierarchy for When a Borrower
      is Aﬀected by a Disaster Event in D1-3-01, Evaluating the Impact of a Disaster
      Event and Assisting a Borrower for the workout hierarchy in instances where
      the servicer determines that the borrower is unable to resolve a delinquency
      resulting from a disaster-related hardship through a reinstatement and cannot
      aﬀord a repayment plan. Temporary Hardship The following table describes the
      servicer’s requirements if the borrower is experiencing or has experienced a
      temporary hardship resulting from a short-term decrease in income or increase
      in expenses. If the hardship has... Then the servicer must consider a... not
      been resolved • D2-3.2-01, Forbearance Plan been resolved and the borrower does
      not have the ability to reinstate the mortgage loan • D2-3.2-02, Repayment Plan
      been resolved and the borrower does not have the ability to aﬀord a repayment
      plan • D2-3.2-04, Payment Deferral Permanent Hardship If the borrower is experiencing
      a hardship that has resulted in a permanent or long-term decrease in income
      or increase in expenses, the servicer must evaluate the borrower for a workout
      option in the following order: • D2-3.2-06, Fannie Mae Flex Modiﬁcation • D2-3.3-01,
      Fannie Mae Short Sale • D2-3.3-02, Fannie Mae Mortgage Release (Deed-in-Lieu
      of Foreclosure) Note: If a borrower requests to be evaluated for a liquidation
      workout option, the servicer must ﬁrst evaluate the borrower for a liquidation
      workout option. Recent Related Announcements The table below provides references
      to recently issued Announcements that are related to this topic. Published May
      13, 2026 719 Announcements Issue Date Announcement SVC-2025-05 August 13, 2025
      Chapter F-3, Acronyms and Glossary of Deﬁned Terms Introduction This chapter
      provides a list of terms used throughout this Guide with associated deﬁnitions.'
  judgment: false
