source:
  type: guide
  id: hud-4000-1-iv-l-claims-submission
  authority: FHA Single Family Housing Policy Handbook 4000.1, Part IV — l. Claims
    Submission (05/09/2022)
  description: FHA Single Family Housing Policy Handbook 4000.1, Part IV — l. Claims
    Submission (05/09/2022).
  coverage_tier: operative
obligations:
- id: hud-4000-1-iv-l-claims-submission-full
  canonical_id: hud-4000-1-iv-l-claims-submission-full
  section: FHA Single Family Housing Policy Handbook 4000.1, Part IV — l. Claims Submission
    (05/09/2022)
  type: do
  tags:
  - regulator-direct
  - fha
  - hud-handbook
  - corpus-expansion
  - tier-operative
  primary_source:
    tier: 1
    authority: FHA Single Family Housing Policy Handbook 4000.1, Part IV — l. Claims
      Submission (05/09/2022)
    source_class: hud-handbook
    source_url: https://www.hud.gov/hud-partners/single-family-handbook-4000-1
    snapshot_id: 8c03836f77f317e1
    fetched_at: '2026-05-23T00:28:40Z'
    content_hash: sha256:411430f29b13f9b54a2ebb0e6f6e7087ecd2b90d0da22eb0c8c792eaa2d7d0df
    paragraph_quote: 'l. Claims Submission (05/09/2022) i. Packaging the Claim Form
      HUD-637 has a checklist of the most common documents to accompany the claim.
      Each claim must be submitted in a green Title I Claim Folder (form HUD-3432)
      to HUD’s FOC. HUD’s FOC can provide these folders as well as labeled yellow
      file tab inserts to help sort the documentation. ii. Mailing and Tracking the
      Claim The claim must be mailed to the attention of the Endorsement and Claims
      Processing Branch at the FOC. Lenders must access FHAC to verify HUD’s receipt
      of the claim package and issuance of claim payment. Title I Insurance Processing
      Branch The Lender must submit the following Title I claim-related requests to
      the Title I Insurance Processing Branch: • initial Title I claim submissions;
      • resubmittals of claims; • appeals of claim denials; and • waiver requests.
      For assistance or questions regarding claims, Lenders may contact the Title
      I Insurance Processing Branch in the following ways: • call the Title I Insurance
      Processing Help Line at (800) 669-5152 extension 2832; • send a fax to (202)
      485-9035; • send an email to title_one_help@hud.gov; or • in writing to: IV.
      CLAIMS AND DISPOSITION C. Title I Claims 2. Title I Claims for Manufactured
      Homes Handbook 4000.1 1680 Last Revised: 11/26/2025 U.S. Department of Housing
      and Urban Development Financial Operations Center Attention: Title I Insurance
      Processing Branch 52 Corporate Circle Albany, New York 12203'
  judgment: false
