source:
  type: regulation
  id: hud-4000-1-iii-a-1-c
  authority: HUD Handbook 4000.1 III.A.1.c — Providing Information to HUD and HUD-Approved Counseling
    Agencies
  description: 'HUD Single-Family Housing Policy Handbook 4000.1, Section III.A.1.c.

    See obligation entries for operative requirements and verbatim

    primary-source citations.

    '
obligations:
- id: hud-4000-1-iii-a-1-c-full
  canonical_id: hud-4000-1-iii-a-1-c-full
  section: HUD Handbook 4000.1 III.A.1.c
  description: "Providing Information to HUD and HUD-Approved Counseling Agencies: c. Providing Information\
    \ to HUD and HUD-Approved Counseling Agencies \n(10/01/2025) \nThe Mortgagee must respond to verbal\
    \ or written requests for individual account \ninformation, including all servicing information and\
    \ related data and the mortgage \norigination file, from HUD staff or from a HUD-appr…"
  type: do
  tags:
  - regulator-direct
  - section-complete
  - hud
  - 4000-1
  - curated
  primary_source:
    tier: 1
    authority: HUD Handbook 4000.1 III.A.1.c — Providing Information to HUD and HUD-Approved Counseling
      Agencies
    source_class: hud-handbook-4000-1
    source_url: https://www.hud.gov/hud-partners/single-family-handbook-4000-1
    snapshot_id: 8c03836f77f317e1
    fetched_at: '2026-05-23T00:28:40Z'
    content_hash: sha256:411430f29b13f9b54a2ebb0e6f6e7087ecd2b90d0da22eb0c8c792eaa2d7d0df
    paragraph_quote: "c. Providing Information to HUD and HUD-Approved Counseling Agencies \n(10/01/2025)\
      \ \nThe Mortgagee must respond to verbal or written requests for individual account \ninformation,\
      \ including all servicing information and related data and the mortgage \norigination file, from\
      \ HUD staff or from a HUD-approved counseling agency acting with the \nWhen HUD staff request information,\
      \ the Mortgagee must make available legible documents \nand in the format (electronic or hard copy)\
      \ requested within 24 hours of the request, or as \n\n \nWhen a HUD-approved counseling agency acting\
      \ with the consent of the Borrower requests \ninformation, the Mortgagee must make available legible\
      \ documents in the format (electronic \nor hard copy) requested within three business days of the\
      \ request."
    drafter_attestation: Verbatim section from snapshot 8c03836f77f317e1; boundary human-curated + substring-verified
      (2026-07-23).
  judgment: false
