source:
  type: guide
  id: hud-4000-1-iv-d-claim-filing-supplies
  authority: FHA Single Family Housing Policy Handbook 4000.1, Part IV — d. Claim
    Filing Supplies (05/09/2022)
  description: FHA Single Family Housing Policy Handbook 4000.1, Part IV — d. Claim
    Filing Supplies (05/09/2022).
  coverage_tier: operative
obligations:
- id: hud-4000-1-iv-d-claim-filing-supplies-full
  canonical_id: hud-4000-1-iv-d-claim-filing-supplies-full
  section: FHA Single Family Housing Policy Handbook 4000.1, Part IV — d. Claim Filing
    Supplies (05/09/2022)
  type: do
  tags:
  - regulator-direct
  - fha
  - hud-handbook
  - corpus-expansion
  - tier-operative
  primary_source:
    tier: 1
    authority: FHA Single Family Housing Policy Handbook 4000.1, Part IV — d. Claim
      Filing Supplies (05/09/2022)
    source_class: hud-handbook
    source_url: https://www.hud.gov/hud-partners/single-family-handbook-4000-1
    snapshot_id: 8c03836f77f317e1
    fetched_at: '2026-05-23T00:28:40Z'
    content_hash: sha256:411430f29b13f9b54a2ebb0e6f6e7087ecd2b90d0da22eb0c8c792eaa2d7d0df
    paragraph_quote: 'd. Claim Filing Supplies (05/09/2022) i. Claim Folders Lenders
      must obtain supplies of form HUD-3432, Title I Claim Folder, from the HUD Direct
      Distribution Center. Lenders may order the folders from the Direct Distribution
      Center by phone at (800) 767-7468, or email OnDemand.Mail@hud.gov. ii. Packaging
      and Mailing the Claim Form HUD-637 has a checklist of the most common documents
      to accompany the claim. Each claim must be submitted in a green Title I Claim
      Folder (form HUD-3432) to HUD’s FOC. HUD’s FOC can provide these folders as
      well as labeled yellow file tab inserts to help sort the documentation. iii.
      Premiums Branch (Title I Insurance Processing) The Lender must submit the following
      Title I claim-related requests to the Title I Insurance Processing Branch: •
      initial Title I claim submissions; • resubmittals of claims; • appeals of claim
      denials; and • waiver requests. For assistance or questions regarding claims,
      Lenders may contact the Title I Insurance Processing Branch in the following
      ways: • call the Title I Insurance Processing Help Line at (800) 669-5152 extension
      2832; • send a fax to (202) 485-9035; • send an email to title_one_help@hud.gov;
      or • in writing to: U.S. Department of Housing and Urban Development Financial
      Operations Center Attention: Title I Insurance Processing Branch 52 Corporate
      Circle Albany, New York 12203 IV. CLAIMS AND DISPOSITION C. Title I Claims 1.
      Title I Claims for Property Improvement Handbook 4000.1 1668 Last Revised: 11/26/2025'
  judgment: false
