source:
  type: regulation
  id: fhlmc-3602.1
  authority: Freddie Mac Single-Family Seller/Servicer Guide §3602.1 — Defined terms (11/19/25)
  description: "Freddie Mac Guide §3602.1 (Defined terms). Gap-fill (verbatim, ID-diff). \n"
obligations:
- id: fhlmc-3602.1-0
  canonical_id: fhlmc-3602.1-0
  section: Freddie Mac Guide 3602.1
  description: '3602.1 Defined terms: As used in this chapter, the following terms have the meanings ascribed to
    them below: Terms used in this chapter A Appeal Process The first Appeal Process and the second Appeal Process
    described in Sections 3602.4(b) and 3602.4(c), as applicable. I IDR Document The Independent D…'
  type: do
  tags:
  - regulator-direct
  - gap-fill
  - fhlmc-guide
  - section-complete
  primary_source:
    tier: 1
    authority: Freddie Mac Single-Family Seller/Servicer Guide §3602.1 — Defined terms (11/19/25)
    source_class: gse-guide
    source_url: https://guide.freddiemac.com/
    snapshot_id: 5869ee9e606cd4ae
    fetched_at: '2026-06-18T00:00:00+00:00'
    content_hash: sha256:9a1b23e5024bb369e7a59d36b3702383c11ace68b5d209fdef791bc8f955c637
    paragraph_quote: 'As used in this chapter, the following terms have the meanings ascribed to them below: Terms
      used in this chapter A Appeal Process The first Appeal Process and the second Appeal Process described in
      Sections 3602.4(b) and 3602.4(c), as applicable. I IDR Document The Independent Dispute Resolution Document
      available at https://sf.freddiemac.com/docs/pdf/forms/idr_tolling_agreement.p df and https://sf.freddiemac.com/content/_assets/resources/pdf/step-by-
      step-guides/serv_success_prog.pdf, which sets forth the details regarding the IDR Process and which is by
      this reference incorporated into the Guide and made a part of the Guide as if set forth in the Guide in full.
      IDR Eligible Seller/Servicer A Seller/Servicer that has not been suspended, disqualified or terminated by
      Freddie Mac. The Seller/Servicer’s ability to participate in the IDR Process cannot be assigned. For the avoidance
      of doubt, any dispute concerning the suspension, disqualification or termination of a Seller/Servicer cannot
      be subject to the IDR Process. In addition, a Seller/Servicer shall not be an IDR Eligible Seller/Servicer
      if the Seller/Servicer has: ■ Failed to timely comply with an IDR award related to any Mortgage (or Mortgages)
      that has/have been resolved through the IDR Process; ■ Failed to timely comply with any Repurchase Demand
      or Servicing Remedy letter after the time for challenging the Repurchase Demand or Servicing Remedy letter
      through the Appeal Process, Impasse Process, Management Escalation Process and IDR Process, as applicable,
      has expired; and/or ■ Any outstanding amount that is owed and past due to any IDR Program Administrator'
    drafter_attestation: Verbatim from Freddie Guide §3602.1 body (max-gap occurrence), snapshot 5869ee9e606cd4ae;
      substring-verified.
  judgment: false
- id: fhlmc-3602.1-1
  canonical_id: fhlmc-3602.1-1
  section: Freddie Mac Guide 3602.1
  description: '3602.1 Defined terms: 602-2 Terms used in this chapter IDR Process The process described in Sections
    3602.4(b) and 3602.4(c), as applicable, and in the IDR Document. IDR Program Administrator The entity so named
    in the IDR Document. Impasse Process The process described in Sections 3602.4(b) and 3602.…'
  type: do
  tags:
  - regulator-direct
  - gap-fill
  - fhlmc-guide
  - section-complete
  primary_source:
    tier: 1
    authority: Freddie Mac Single-Family Seller/Servicer Guide §3602.1 — Defined terms (11/19/25)
    source_class: gse-guide
    source_url: https://guide.freddiemac.com/
    snapshot_id: 5869ee9e606cd4ae
    fetched_at: '2026-06-18T00:00:00+00:00'
    content_hash: sha256:9a1b23e5024bb369e7a59d36b3702383c11ace68b5d209fdef791bc8f955c637
    paragraph_quote: 602-2 Terms used in this chapter IDR Process The process described in Sections 3602.4(b) and
      3602.4(c), as applicable, and in the IDR Document. IDR Program Administrator The entity so named in the IDR
      Document. Impasse Process The process described in Sections 3602.4(b) and 3602.4(c), as applicable. M Management
      Escalation Process The process described in Sections 3602.4(b) and 3602.4(c), as applicable. R Repurchase
      Demand A request issued by Freddie Mac to a Seller/Servicer to provide a specific remedy as provided in Purchase
      Documents due to an alleged loan-level breach of selling representations and/or warranties. S Servicing Correction
      Action taken by the Servicer that demonstrates that the identified Servicing Defect either (i) did not, in
      fact, exist or (ii) has been corrected in the time frame specified by Freddie Mac such that the Servicing
      Defect is no longer considered by Freddie Mac to be a Servicing Defect. Servicer Counterparty Status Freddie
      Mac’s assessment of a Seller/Servicer’s financial capacity that could determine whether to offer the Seller/Servicer
      certain Servicing Repurchase Alternatives for a Servicing Violation. Servicing Defect A loan-level deficiency
      based on a Servicing Violation resulting from a breach of a requirement, term or condition contained in the
      Purchase Documents in effect at the time of the Servicing Violation. Servicing Remedy An action to resolve
      a Servicing Defect elected by Freddie Mac in accordance with the Purchase Documents that may be either a Servicing
      Repurchase Alternative or a repurchase. Servicing Repurchase Alternative Remedies other than repurchase of
      the identified Mortgage, including, after foreclosure, the REO property that compensates Freddie Mac for damages,
      expenses and losses resulting from the identified Servicing Defect. The Servicing Repurchase Alternative offered
      by Freddie Mac will be based on the individual Servicing Defect, and the costs
    drafter_attestation: Verbatim from Freddie Guide §3602.1 body (max-gap occurrence), snapshot 5869ee9e606cd4ae;
      substring-verified.
  judgment: false
- id: fhlmc-3602.1-2
  canonical_id: fhlmc-3602.1-2
  section: Freddie Mac Guide 3602.1
  description: '3602.1 Defined terms: 602-3 Terms used in this chapter associated with any Servicing Repurchase
    Alternative could include, but are not limited to: ■ A daily carrying cost that is not duplicative of any other
    cost or fee below ■ Property maintenance costs ■ Property taxes ■ Property and mortgage insura…'
  type: do
  tags:
  - regulator-direct
  - gap-fill
  - fhlmc-guide
  - section-complete
  primary_source:
    tier: 1
    authority: Freddie Mac Single-Family Seller/Servicer Guide §3602.1 — Defined terms (11/19/25)
    source_class: gse-guide
    source_url: https://guide.freddiemac.com/
    snapshot_id: 5869ee9e606cd4ae
    fetched_at: '2026-06-18T00:00:00+00:00'
    content_hash: sha256:9a1b23e5024bb369e7a59d36b3702383c11ace68b5d209fdef791bc8f955c637
    paragraph_quote: '602-3 Terms used in this chapter associated with any Servicing Repurchase Alternative could
      include, but are not limited to: ■ A daily carrying cost that is not duplicative of any other cost or fee
      below ■ Property maintenance costs ■ Property taxes ■ Property and mortgage insurance ■ Condominium/homeowners
      association (HOA) or Cooperative Corporation assessments, Condominium Unit maintenance fees or Cooperative
      Unit Maintenance Fees and ground rents ■ Appraisal/BPO costs ■ Legal fees and costs ■ Property inspection
      costs ■ Utility costs ■ Any documented property value decline, where appropriate ■ Costs to repair ■ Outstanding
      fees/fines/liens Servicing Repurchase Defect A Servicing Defect attributable to a Servicing Violation for
      which a Repurchase Demand could be issued without first issuing a notice of Servicing Defect or a Servicing
      Repurchase Alternative demand letter. Servicing Repurchase Defects are limited to Servicing Defects that:
      ■ Cause Freddie Mac’s lien, security interest or other property interest to be subordinated, be extinguished
      or become inadequate for the realization of the benefits of the security against the related Mortgaged Premises;
      ■ Pose a significant reputational risk to Freddie Mac; ■ Result from the Servicer modifying a Mortgage that
      was sold to Freddie Mac with recourse or full indemnification in violation of Freddie Mac’s modification eligibility
      requirements; ■ Result in the Mortgage to not be, or no longer be, supported by Freddie Mac’s Servicing systems;
      or ■ Cause irreparable damage to the physical improvements to the Mortgaged Premises or REO property or render
      the Mortgaged Premises or REO property uninhabitable'
    drafter_attestation: Verbatim from Freddie Guide §3602.1 body (max-gap occurrence), snapshot 5869ee9e606cd4ae;
      substring-verified.
  judgment: false
- id: fhlmc-3602.1-3
  canonical_id: fhlmc-3602.1-3
  section: Freddie Mac Guide 3602.1
  description: '3602.1 Defined terms: 602-4 Terms used in this chapter Servicing Violation A breach of any Servicer
    requirement or obligation contained in the Purchase Documents related to Servicing functions, including, but
    not limited to, processing of payments, delinquency management, communications, loss mitigati…'
  type: do
  tags:
  - regulator-direct
  - gap-fill
  - fhlmc-guide
  - section-complete
  primary_source:
    tier: 1
    authority: Freddie Mac Single-Family Seller/Servicer Guide §3602.1 — Defined terms (11/19/25)
    source_class: gse-guide
    source_url: https://guide.freddiemac.com/
    snapshot_id: 5869ee9e606cd4ae
    fetched_at: '2026-06-18T00:00:00+00:00'
    content_hash: sha256:9a1b23e5024bb369e7a59d36b3702383c11ace68b5d209fdef791bc8f955c637
    paragraph_quote: 602-4 Terms used in this chapter Servicing Violation A breach of any Servicer requirement or
      obligation contained in the Purchase Documents related to Servicing functions, including, but not limited
      to, processing of payments, delinquency management, communications, loss mitigation, property preservation
      and ensuring appropriate insurance is on the Mortgage or property.
    drafter_attestation: Verbatim from Freddie Guide §3602.1 body (max-gap occurrence), snapshot 5869ee9e606cd4ae;
      substring-verified.
  judgment: false
