source:
  type: regulation
  id: va-m26-7-ch18-t04
  authority: VA Lenders Handbook M26-7, Chapter 18, Topic 4 — Servicer Responsibilities
  description: "VA Lenders Handbook M26-7 Chapter 18 Topic 4 (Servicer Responsibilities). Gap-fill (verbatim). \n"
obligations:
- id: va-m26-7-ch18-t04-0
  canonical_id: va-m26-7-ch18-t04-0
  section: VA Lenders Handbook M26-7 Ch.18 Topic 4 — Servicer Responsibilities
  description: 'Ch.18 Topic 4 Servicer Responsibilities: 4. Servicer Responsibilities a. SAPP Privilege Servicer
    Appraisal Processing Program (SAPP) authority is a privilege delegated to servicers at VA’s discretion. Servicers
    maintain this privilege by complying with all applicable SAPP-related requirements, including: • Department
    of…'
  type: do
  tags:
  - regulator-direct
  - gap-fill
  - va-m26-7
  - section-complete
  primary_source:
    tier: 1
    authority: VA Lenders Handbook M26-7, Chapter 18, Topic 4 — Servicer Responsibilities
    source_class: va-handbook-m26-7
    source_url: https://www.benefits.va.gov/warms/pam26_7.asp
    snapshot_id: 34112e99016b0680
    fetched_at: '2026-06-18T00:00:00+00:00'
    content_hash: sha256:1735e2e83fc5c6fe6d74455696b4598c88331cc488c987c8bf66437a97300d61
    paragraph_quote: '4. Servicer Responsibilities a. SAPP Privilege Servicer Appraisal Processing Program (SAPP)
      authority is a privilege delegated to servicers at VA’s discretion. Servicers maintain this privilege by complying
      with all applicable SAPP-related requirements, including: • Department of Veterans Affairs (VA) policies and
      procedures, • VA regulations, and • statutory requirements. Furthermore, servicers are expected to exercise
      due diligence in processing SAPP cases. VA considers due diligence to be care that is properly expected from,
      and ordinarily exercised by, a reasonable and prudent servicer that is entirely dependent on the subject property
      as a security to protect its investment. If VA finds proper cause, the privilege extended to servicers under
      SAPP may be: • amended, • suspended, or • withdrawn. Reference: For more information, refer to chapter 17.
      b. Servicer and SAR Changes The servicer must notify VA Central Office if: • there is a change in ownership,
      merger, or acquisition, or • a SAR is no longer employed or is no longer functioning as a SAR for the servicer.
      (In such cases, the SAR’s SAPP authority automatically ceases and the servicer’s eligibility to participate
      in SAPP is terminated if that individual was the servicer’s only SAR on staff.) VA Pamphlet 26-7, Revised'
    drafter_attestation: Verbatim from M26-7 Ch.18 Topic 4 body (max-gap occurrence), snapshot 34112e99016b0680;
      substring-verified.
  judgment: false
