source:
  type: guide
  id: hud-4000-1-iii-c-providing-information-to-hud-and-hud-approved-counseling-age
  authority: FHA Single Family Housing Policy Handbook 4000.1, Part III — c. Providing
    Information to HUD and HUD-Approved Counseling Agencies (10/01/2025)
  description: FHA Single Family Housing Policy Handbook 4000.1, Part III — c. Providing
    Information to HUD and HUD-Approved Counseling Agencies (10/01/2025).
  coverage_tier: operative
obligations:
- id: hud-4000-1-iii-c-providing-information-to-hud-and-hud-approved-counseling-age-full
  canonical_id: hud-4000-1-iii-c-providing-information-to-hud-and-hud-approved-counseling-age-full
  section: FHA Single Family Housing Policy Handbook 4000.1, Part III — c. Providing
    Information to HUD and HUD-Approved Counseling Agencies (10/01/2025)
  type: do
  tags:
  - regulator-direct
  - fha
  - hud-handbook
  - corpus-expansion
  - tier-operative
  primary_source:
    tier: 1
    authority: FHA Single Family Housing Policy Handbook 4000.1, Part III — c. Providing
      Information to HUD and HUD-Approved Counseling Agencies (10/01/2025)
    source_class: hud-handbook
    source_url: https://www.hud.gov/hud-partners/single-family-handbook-4000-1
    snapshot_id: 8c03836f77f317e1
    fetched_at: '2026-05-23T00:28:40Z'
    content_hash: sha256:411430f29b13f9b54a2ebb0e6f6e7087ecd2b90d0da22eb0c8c792eaa2d7d0df
    paragraph_quote: 'c. Providing Information to HUD and HUD-Approved Counseling
      Agencies (10/01/2025) The Mortgagee must respond to verbal or written requests
      for individual account information, including all servicing information and
      related data and the mortgage origination file, from HUD staff or from a HUD-approved
      counseling agency acting with the consent of the Borrower. When HUD staff request
      information, the Mortgagee must make available legible documents and in the
      format (electronic or hard copy) requested within 24 hours of the request, or
      as otherwise permitted by HUD. III. SERVICING AND LOSS MITIGATION A. Title II
      Insured Housing Programs Forward Mortgages 1. Servicing of FHA-Insured Mortgages
      Handbook 4000.1 1158 Last Revised: 11/26/2025 When a HUD-approved counseling
      agency acting with the consent of the Borrower requests information, the Mortgagee
      must make available legible documents in the format (electronic or hard copy)
      requested within three business days of the request.'
  judgment: false
