source:
  type: regulation
  id: reg-b-1002.9
  authority: 12 CFR §1002.9 — Notifications (adverse-action notice)
  description: 'Regulation B §1002.9 sets the ECOA adverse-action-notice framework

    (timing, content, ECOA notice, statement of specific reasons,

    incomplete-application alternatives, third-party-application rules).

    '
obligations:
- id: reg-b-1002.9-a
  canonical_id: reg-b-1002.9-a
  section: 12 CFR §1002.9(a)
  description: '(a): (a) Notification of action taken, ECOA notice, and statement of specific reasons
    —(1) When notification is required. A creditor shall notify an applicant of action taken within:'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: '(a) Notification of action taken, ECOA notice, and statement of specific reasons
      —(1) When notification is required. A creditor shall notify an applicant of action taken within:'
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-i
  canonical_id: reg-b-1002.9-i
  section: 12 CFR §1002.9(i)
  description: '(i): (i) 30 days after receiving a completed application concerning the creditor ''s approval
    of, counteroffer to, or adverse action on the application ; (ii) 30 days after taking adverse action
    on an incomplete application , unless notice is provided in accordance with paragraph (c) of this
    section; (iii…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: '(i) 30 days after receiving a completed application concerning the creditor ''s
      approval of, counteroffer to, or adverse action on the application ; (ii) 30 days after taking adverse
      action on an incomplete application , unless notice is provided in accordance with paragraph (c)
      of this section; (iii) 30 days after taking adverse action on an existing account ; or (iv) 90 days
      after notifying the applicant of a counteroffer if the applicant does not expressly accept or use
      the credit offered. (2) Content of notification when adverse action is taken. A notification given
      to an applicant when adverse action is taken shall be in writing and shall contain a statement of
      the action taken; the name and address of the creditor ; a statement of the provisions of section
      701(a) of the Act ; the name and address of the Federal agency that administers compliance with
      respect to the creditor ; and either:'
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-i
  canonical_id: reg-b-1002.9-i
  section: 12 CFR §1002.9(i)
  description: '(i): (i) A statement of specific reasons for the action taken; or (ii) A disclosure of
    the applicant ''s right to a statement of specific reasons within 30 days, if the statement is requested
    within 60 days of the creditor ''s notification. The disclosure shall include the name, address, and
    telephone numb…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: '(i) A statement of specific reasons for the action taken; or (ii) A disclosure of
      the applicant ''s right to a statement of specific reasons within 30 days, if the statement is requested
      within 60 days of the creditor ''s notification. The disclosure shall include the name, address,
      and telephone number of the person or office from which the statement of reasons can be obtained.
      If the creditor chooses to provide the reasons orally, the creditor shall also disclose the applicant
      ''s right to have them confirmed in writing within 30 days of receiving the applicant ''s written
      request for confirmation. (3) Notification to business credit applicants. For business credit ,
      a creditor shall comply with the notification requirements of this section in the following manner:'
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-i
  canonical_id: reg-b-1002.9-i
  section: 12 CFR §1002.9(i)
  description: '(i): (i) With regard to a business that had gross revenues of $1 million or less in its
    preceding fiscal year (other than an extension of trade credit , credit incident to a factoring agreement,
    or other similar types of business credit), a creditor shall comply with paragraphs (a)(1) and (2)
    of this sec…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: '(i) With regard to a business that had gross revenues of $1 million or less in its
      preceding fiscal year (other than an extension of trade credit , credit incident to a factoring
      agreement, or other similar types of business credit), a creditor shall comply with paragraphs (a)(1)
      and (2) of this section, except that: (A) The statement of the action taken may be given orally
      or in writing, when adverse action is taken; (B) Disclosure of an applicant ''s right to a statement
      of reasons may be given at the time of application , instead of when adverse action is taken, provided
      the disclosure contains the information required by paragraph (a)(2)(ii) of this section and the
      ECOA notice specified in paragraph (b)(1) of this section; (C) For an application made entirely
      by telephone, a creditor satisfies the requirements of paragraph (a)(3)(i) of this section by an
      oral statement of the action taken and of the applicant ''s right to a statement of reasons for
      adverse action . (ii) With regard to a business that had gross revenues in excess of $1 million
      in its preceding fiscal year or an extension of trade credit , credit incident to a factoring agreement,
      or other similar types of business credit , a creditor shall: (A) Notify the applicant , within
      a reasonable time, orally or in writing, of the action taken; and (B) Provide a written statement
      of the reasons for adverse action and the ECOA notice specified in paragraph (b)(1) of this section
      if the applicant makes a written request for the reasons within 60 days of the creditor ''s notification.'
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-b
  canonical_id: reg-b-1002.9-b
  section: 12 CFR §1002.9(b)
  description: '(b): (b) Form of ECOA notice and statement of specific reasons —(1) ECOA notice. To satisfy
    the disclosure requirements of paragraph (a)(2) of this section regarding section 701(a) of the Act
    , the creditor shall provide a notice that is substantially similar to the following: The Federal
    Equal Credit Op…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: '(b) Form of ECOA notice and statement of specific reasons —(1) ECOA notice. To satisfy
      the disclosure requirements of paragraph (a)(2) of this section regarding section 701(a) of the
      Act , the creditor shall provide a notice that is substantially similar to the following: The Federal
      Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on
      the basis of race, color, religion, national origin, sex, marital status , age (provided the applicant
      has the capacity to enter into a binding contract); because all or part of the applicant ''s income
      derives from any public assistance program ; or because the applicant has in good faith exercised
      any right under the Consumer Credit Protection Act . The Federal agency that administers compliance
      with this law concerning this creditor is [name and address as specified by the appropriate agency
      or agencies listed in appendix A of this part]. (2) Statement of specific reasons. The statement
      of reasons for adverse action required by paragraph (a)(2)(i) of this section must be specific and
      indicate the principal reason(s) for the adverse action . Statements that the adverse action was
      based on the creditor ''s internal standards or policies or that the applicant , joint applicant
      , or similar party failed to achieve a qualifying score on the creditor ''s credit scoring system
      are insufficient.'
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-c
  canonical_id: reg-b-1002.9-c
  section: 12 CFR §1002.9(c)
  description: '(c): (c) Incomplete applications —(1) Notice alternatives. Within 30 days after receiving
    an application that is incomplete regarding matters that an applicant can complete, the creditor shall
    notify the applicant either:'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: '(c) Incomplete applications —(1) Notice alternatives. Within 30 days after receiving
      an application that is incomplete regarding matters that an applicant can complete, the creditor
      shall notify the applicant either:'
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-i
  canonical_id: reg-b-1002.9-i
  section: 12 CFR §1002.9(i)
  description: '(i): (i) Of action taken, in accordance with paragraph (a) of this section; or (ii) Of
    the incompleteness, in accordance with paragraph (c)(2) of this section. (2) Notice of incompleteness.
    If additional information is needed from an applicant , the creditor shall send a written notice to
    the applicant s…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: (i) Of action taken, in accordance with paragraph (a) of this section; or (ii) Of
      the incompleteness, in accordance with paragraph (c)(2) of this section. (2) Notice of incompleteness.
      If additional information is needed from an applicant , the creditor shall send a written notice
      to the applicant specifying the information needed, designating a reasonable period of time for
      the applicant to provide the information, and informing the applicant that failure to provide the
      information requested will result in no further consideration being given to the application . The
      creditor shall have no further obligation under this section if the applicant fails to respond within
      the designated time period. If the applicant supplies the requested information within the designated
      time period, the creditor shall take action on the application and notify the applicant in accordance
      with paragraph (a) of this section. (3) Oral request for information. At its option, a creditor
      may inform the applicant orally of the need for additional information. If the application remains
      incomplete the creditor shall send a notice in accordance with paragraph (c)(1) of this section.
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-d
  canonical_id: reg-b-1002.9-d
  section: 12 CFR §1002.9(d)
  description: '(d): (d) Oral notifications by small-volume creditors. In the case of a creditor that
    did not receive more than 150 applications during the preceding calendar year, the requirements of
    this section (including statements of specific reasons) are satisfied by oral notifications.'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: (d) Oral notifications by small-volume creditors. In the case of a creditor that
      did not receive more than 150 applications during the preceding calendar year, the requirements
      of this section (including statements of specific reasons) are satisfied by oral notifications.
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-e
  canonical_id: reg-b-1002.9-e
  section: 12 CFR §1002.9(e)
  description: '(e): (e) Withdrawal of approved application. When an applicant submits an application
    and the parties contemplate that the applicant will inquire about its status, if the creditor approves
    the application and the applicant has not inquired within 30 days after applying, the creditor may
    treat the applica…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: (e) Withdrawal of approved application. When an applicant submits an application
      and the parties contemplate that the applicant will inquire about its status, if the creditor approves
      the application and the applicant has not inquired within 30 days after applying, the creditor may
      treat the application as withdrawn and need not comply with paragraph (a)(1) of this section.
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-f
  canonical_id: reg-b-1002.9-f
  section: 12 CFR §1002.9(f)
  description: '(f): (f) Multiple applicants. When an application involves more than one applicant , notification
    need only be given to one of them but must be given to the primary applicant where one is readily
    apparent.'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: (f) Multiple applicants. When an application involves more than one applicant , notification
      need only be given to one of them but must be given to the primary applicant where one is readily
      apparent.
    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
- id: reg-b-1002.9-g
  canonical_id: reg-b-1002.9-g
  section: 12 CFR §1002.9(g)
  description: '(g): (g) Applications submitted through a third party. When an application is made on
    behalf of an applicant to more than one creditor and the applicant expressly accepts or uses credit
    offered by one of the creditors , notification of action taken by any of the other creditors is not
    required. If no cre…'
  type: do
  tags:
  - regulator-direct
  - section-complete
  - cfpb-regulation
  primary_source:
    tier: 1
    authority: 12 CFR §1002.9(a)(1)
    source_class: cfpb-regulation
    source_url: https://www.law.cornell.edu/cfr/text/12/1002.9
    snapshot_id: 6d8da8f242229f54
    fetched_at: '2026-05-22T18:23:01Z'
    content_hash: sha256:ed35b71c8da4166730baaef010b11195eb6ac26393df84f69cb5262dd0eaa65c
    paragraph_quote: (g) Applications submitted through a third party. When an application is made on
      behalf of an applicant to more than one creditor and the applicant expressly accepts or uses credit
      offered by one of the creditors , notification of action taken by any of the other creditors is
      not required. If no credit is offered or if the applicant does not expressly accept or use the credit
      offered, each creditor taking adverse action must comply with this section, directly or through
      a third party . A notice given by a third party shall disclose the identity of each creditor on
      whose behalf the notice is given. [ 76 FR 79445 , Dec. 21, 2011, as amended at 88 FR 16537 , Mar.
      20, 2023] Equal Credit Opportunity Act Consumer Credit Protection Act CFR Toolbox Law about... Articles
      from Wex Table of Popular Names Parallel Table of Authorities Accessibility About LII Contact us
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    drafter_attestation: Verbatim subsection of 12 CFR §1002.9 from Cornell LII snapshot 6d8da8f242229f54;
      body isolated between nav and notes; substring-verified.
  judgment: false
