source:
  type: guide
  id: hud-4000-1-iv-b-claim-status
  authority: FHA Single Family Housing Policy Handbook 4000.1, Part IV — b. Claim
    Status (02/16/2021)
  description: FHA Single Family Housing Policy Handbook 4000.1, Part IV — b. Claim
    Status (02/16/2021).
  coverage_tier: operative
obligations:
- id: hud-4000-1-iv-b-claim-status-full
  canonical_id: hud-4000-1-iv-b-claim-status-full
  section: FHA Single Family Housing Policy Handbook 4000.1, Part IV — b. Claim Status
    (02/16/2021)
  type: do
  tags:
  - regulator-direct
  - fha
  - hud-handbook
  - corpus-expansion
  - tier-operative
  primary_source:
    tier: 1
    authority: FHA Single Family Housing Policy Handbook 4000.1, Part IV — b. Claim
      Status (02/16/2021)
    source_class: hud-handbook
    source_url: https://www.hud.gov/hud-partners/single-family-handbook-4000-1
    snapshot_id: 8c03836f77f317e1
    fetched_at: '2026-05-23T00:28:40Z'
    content_hash: sha256:411430f29b13f9b54a2ebb0e6f6e7087ecd2b90d0da22eb0c8c792eaa2d7d0df
    paragraph_quote: 'b. Claim Status (02/16/2021) Beginning at least two business
      days after transmission to HUD’s Claims system, the Mortgagee may view claim
      status in FHAC as follows: • for paid claims, an Advice of Payment letter or
      Payment Advice will be available; • for suspended claims, a list of suspended
      edit codes, with explanations will be available; and • for deleted claims, a
      message noting that the claim has been deleted. All documentation for suspended
      claims must be submitted via the Suspended Claim Dashboard in P260. At a minimum,
      the documentation uploaded must include a PDF of the entire form HUD-27011,
      and support to satisfy the edit based on the edit code description shown in
      FHAC. Documentation must annotate or highlight claimed expenses that relate
      to the edit code. Pictures are not required. Once a claim is reviewed, the Mortgagee
      will be notified of the documentation’s approval or rejection via P260 and should
      monitor P260 accordingly. Additionally, for claims submitted via EDI, the Mortgagee
      may review the following Transaction Sets (TS) to determine claim status: •
      TS 820 to identify paid claims, and • TS 824 to identify suspended claims.'
  judgment: false
