Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower

fnma-svc-d2-2-01

Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower.

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Verbatim regulatory text (1)

Verbatim provisions from Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.

Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower

D2-2-01, Achieving Quality Right Party Contact with a Borrower (11/14/2018) Introduction This topic contains information on achieving quality right party contact with a borrower. Achieving Quality Right Party Contact with a Borrower Achieving Quality Right Party Contact with a Borrower QRPC is a uniform standard for communicating with the borrower, co-borrower, or a trusted advisor (collectively referred to as “borrower”) about resolution of the mortgage loan delinquency. The servicer must make every attempt to achieve QRPC. The purpose of QRPC is to determine the reason for the delinquency and whether it is temporary or permanent in nature, determine the occupancy status of the property, determine whether or not the borrower has the ability to repay the mortgage loan debt, educate the borrower on the availability of workout options, as appropriate, and obtain a commitment from the borrower to resolve the delinquency. Recent Related Announcements There are no recently issued Announcements related to this topic. Published May 13, 2026 294

Source: Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower · source URL · snapshot cf63a82bbb4adfba

Operationalizing Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower

This is verbatim, source-snapshotted regulator text from the Claude for Compliance open corpus. To turn a rule like this into compliance work product: gap-analyze your policies and procedures (P&Ps) against these requirements to surface stale, conflicting, or missing provisions; operationalize any change with a ready-to-run update kit; and produce audit-ready evidence — every step grounded only in the regulator’s own words, never invented.

Source of record: https://claudeforcompliance.com/regs/fnma-svc-d2-2-01/ · register fnma-svc-d2-2-01 · Claude for Compliance. Free to read and download; see regulatory updates and methodology.