FNMA Servicing Guide E-2 — Managing Bankruptcy Proceedings

fnma-svc-e-2

Servicing Guide Chapter E-2 governs handling of borrower bankruptcy filings and immediate suspension of collection efforts.

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source:
  type: regulation
  id: fnma-svc-e-2
  authority: FNMA Servicing Guide E-2 — Managing Bankruptcy Proceedings
  description: |
    Servicing Guide Chapter E-2 governs handling of borrower bankruptcy filings and immediate suspension of collection efforts.
obligations:
  - id: fnma-svc-e-2-suspend-collection-on-bankruptcy
    canonical_id: fnma-svc-e-2-suspend-collection-on-bankruptcy
    section: FNMA Servicing Guide E-2.1-03 — Suspending Debt Collection Efforts
    description: |
      [LENDER] must immediately suspend any and all debt collection efforts
      (including foreclosure proceedings) upon notification of a bankruptcy
      filing, unless legal counsel expressly advises it that certain
      collection efforts may be continued.
    type: do
    audit_question: For every Fannie Mae mortgage loan where [LENDER] receives notification of a borrower bankruptcy filing, can [LENDER] evidence immediate suspension of all debt collection efforts (including foreclosure proceedings), unless legal counsel expressly advised that certain efforts may continue?
    program_review: Does the program ensure all debt collection efforts (including foreclosure) are immediately suspended on notice of a bankruptcy filing, unless legal counsel expressly advises certain efforts may continue?
    file_review: For bankruptcy-notified loans, confirm from the notes that collection/foreclosure efforts were immediately suspended, absent express counsel advice to continue.
    judgment: false
    feeds: []
    workflow_phase: servicing
    owner_role: bankruptcy_specialist
    secondary_owner_role: compliance_officer
    cadence: per-event
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - fnma
      - servicing-guide
      - bankruptcy
      - collection-suspension
      - promoted
    primary_source:
      tier: 1
      authority: FNMA Servicing Guide E-2.1-03
      source_class: fnma-guide
      source_url: https://singlefamily.fanniemae.com/media/document/pdf/servicing-guide
      snapshot_id: cf63a82bbb4adfba
      fetched_at: '2026-05-22T23:53:19Z'
      content_hash: sha256:89df66c43baad07f8a8dd9d224492fff7d15e8839edba02ad0e74c7e50fe5da3
      paragraph_quote: The servicer must immediately suspend any and all debt collection eﬀorts (including foreclosure proceedings)
      drafter_attestation: |
        Copied verbatim from FNMA Servicing Guide snapshot cf63a82bbb4adfba (chapter E-2) at 2026-05-22.
    promoted_at: '2026-05-23T00:25:13+00:00'
    promoted_from: fnma-svc-e-2-roundb-v1.yaml
  - id: fnma-svc-e-2-report-bankruptcy-first-delinquency-status
    canonical_id: fnma-svc-e-2-report-bankruptcy-first-delinquency-status
    section: FNMA Servicing Guide E-2.1-01 — General Servicing Requirements for Mortgage Loans Under Bankruptcy Protection
    description: |
      [LENDER] must report the initiation of bankruptcy proceedings in the
      first delinquency status information it transmits to Fannie Mae after
      it learns that the borrower has filed for bankruptcy (even if the
      mortgage loan payment is current or less than 30 days delinquent).
    type: do
    audit_question: For every borrower bankruptcy filing learned by [LENDER] on a Fannie Mae mortgage loan, can [LENDER] evidence reporting of the bankruptcy initiation in the first delinquency status transmission to Fannie Mae after learning of the filing (even when the loan is current or <30 days delinquent)?
    program_review: Does the program ensure the bankruptcy initiation is reported in the first delinquency-status transmission to Fannie Mae after learning of the filing, even if the loan is current or <30 days delinquent?
    file_review: For learned bankruptcy filings, confirm the bankruptcy was reported in the first delinquency-status transmission after learning, including current/<30-day loans.
    judgment: false
    feeds: []
    workflow_phase: servicing
    owner_role: bankruptcy_specialist
    secondary_owner_role: default_servicing_analyst
    cadence: per-event
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - fnma
      - servicing-guide
      - bankruptcy
      - delinquency-reporting
      - promoted
    primary_source:
      tier: 1
      authority: FNMA Servicing Guide E-2.1-01
      source_class: fnma-guide
      source_url: https://singlefamily.fanniemae.com/media/document/pdf/servicing-guide
      snapshot_id: cf63a82bbb4adfba
      fetched_at: '2026-05-22T23:53:19Z'
      content_hash: sha256:89df66c43baad07f8a8dd9d224492fff7d15e8839edba02ad0e74c7e50fe5da3
      paragraph_quote: Report the initiation of bankruptcy proceedings in the ﬁrst delinquency status information it
      drafter_attestation: |
        Copied verbatim from FNMA Servicing Guide snapshot cf63a82bbb4adfba (chapter E-2) at 2026-05-22.
    promoted_at: '2026-05-23T00:25:13+00:00'
    promoted_from: fnma-svc-e-2-roundb-v1.yaml
_promotion_history:
  - promoted_at: '2026-05-23T00:25:13+00:00'
    candidate_path: C:\Users\earlc\broker-tools\obligations\_remediation\_round_b_drafts\fnma-svc-e-2-roundb-v1.yaml
    candidates_promoted: 2
    candidates_skipped_existing: 0

Verbatim regulatory text (2)

Verbatim provisions from FNMA Servicing Guide E-2 — Managing Bankruptcy Proceedings — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.

FNMA Servicing Guide E-2.1-03 — Suspending Debt Collection Efforts

The servicer must immediately suspend any and all debt collection eﬀorts (including foreclosure proceedings)

Source: FNMA Servicing Guide E-2.1-03 · source URL · snapshot cf63a82bbb4adfba

FNMA Servicing Guide E-2.1-01 — General Servicing Requirements for Mortgage Loans Under Bankruptcy Protection

Report the initiation of bankruptcy proceedings in the ﬁrst delinquency status information it

Source: FNMA Servicing Guide E-2.1-01 · source URL · snapshot cf63a82bbb4adfba

Operationalizing FNMA Servicing Guide E-2 — Managing Bankruptcy Proceedings

This is verbatim, source-snapshotted regulator text from the Claude for Compliance open corpus. To turn a rule like this into compliance work product: gap-analyze your policies and procedures (P&Ps) against these requirements to surface stale, conflicting, or missing provisions; operationalize any change with a ready-to-run update kit; and produce audit-ready evidence — every step grounded only in the regulator’s own words, never invented.

Source of record: https://claudeforcompliance.com/regs/fnma-svc-e-2/ · register fnma-svc-e-2 · Claude for Compliance. Free to read and download; see regulatory updates and methodology.