FNMA Servicing Guide D2-1 — Working with a Borrower Who is Facing Default
Servicing Guide Chapter D2-1 governs imminent-default evaluation and the prohibition on soliciting current/<30-day-delinquent borrowers.
Verbatim regulatory text
Verbatim provisions from FNMA Servicing Guide D2-1 — Working with a Borrower Who is Facing Default — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
FNMA Servicing Guide D2-1-01 — Determining if the Borrower's Mortgage Payment is in Imminent Default
The servicer must consider available workout options when the servicer is notified or otherwise becomes aware
FNMA Servicing Guide D2-1-01 — Evaluating a Borrower Facing Imminent Default
The servicer must not solicit borrowers who are current or less than 30 days delinquent for a workout option.
Operationalizing FNMA Servicing Guide D2-1 — Working with a Borrower Who is Facing Default
This is verbatim, source-snapshotted regulator text from the Claude for Compliance open corpus. To turn a rule like this into compliance work product: gap-analyze your policies and procedures (P&Ps) against these requirements to surface stale, conflicting, or missing provisions; operationalize any change with a ready-to-run update kit; and produce audit-ready evidence — every step grounded only in the regulator’s own words, never invented.
Source of record: https://claudeforcompliance.com/regs/fnma-svc-d2-1/
· register fnma-svc-d2-1 · Claude for Compliance. Free to read and download;
see regulatory updates and methodology.