HUD Handbook 4000.1 IV.A.2 — Claim Types

HUD Handbook 4000.1 IV.A.2

o all parts of the claim form, schedules, attachments, and any other supporting ii. Record Retention Period The Mortgagee must retain this documentation for at least seven years after the final claim or latest supplemental claim settlement date: • The final settlement date is the date of the last acknowledgment or payment received by the Mortgagee in response to the submission of a claim. In certain cases, the acknowledgment may be in the form of a bill. • The supplemental settlement date is the date of the final payment or acknowledgment of such supplemental claim. In certain cases, the acknowledgment may be in the form of a bill. iii. Electronic Storage The Mortgagee may use electronic storage methods for all required servicing and claimrelated documents where retention of a hard copy or original document is not required. iv. HUD Requests for Information The Mortgagee must make available to HUD electronic copies of identified claim files within 24 hours of a request, or as otherwise requested by HUD. HUD may charge a fee for the review of a Claim File that is not provided to HUD when requested. v. Missing Claim Files If the Mortgagee is unable to produce the Claim File at HUD’s request during the record retention period, HUD may consider all amounts for expenses and interest to have been paid in error. Mortgagees may submit the following claim types for Single Family forward Mortgages. a. Claim Type 01 – Conveyances (04/10/2025) [Updates in this section must be implemented where the deadline to meet the first legal action is on or after March 31, 2022] The Mortgagee may submit a claim after conveyance of a Property to HUD through foreclosure or by Deed-in-Lieu (DIL) of Foreclosure under Claim Type 01.

Source: HUD Handbook 4000.1 IV.A.2 — Claim Types · source URL · snapshot 8c03836f77f317e1